# How Farnsworth Orthopedic Physical Therapy Increased Revenue by $14K Every Month

## +$5 revenue

per encounter

## $14K monthly

revenue growth

## $168K/yr Increase

in patient collections

## Company

Farnsworth Orthopedic Physical Therapy

## Company Size

Mid-size

## Commure Product Used

[RCM](/content/rcm/index.html)

[Ambient AI](/content/ambient-ai/index.html)

Farnsworth Orthopedic Physical Therapy is a physical therapy practice in Gilbert, Arizona that has over fifty years of experience treating a variety of injuries.

> "You guys have a great product. We love it. I love the analysis and the metrics that you show us, so we appreciate it. We've been blown away quite honestly.” — Thomas Farnsworth, M.P.T

### Before Athelas: Limited Visibility

- Little visibility into where claims were - the team at Farnsworth had no idea if claims were submitted, if they were denied, and if payment had been received
- Claims requiring manual intervention were lost
- Hard to collect upfront because estimates of patient responsibility were hard to believe
- Ability to follow up with patients about patient responsibility was time consuming task for the front desk

### After Athelas: Collections Maximized

- +14k/month
- 91% of claims require no manual intervention
- Less than 1% of denials are unworked
- Only 7% of patient responsibility outstanding for all time

> “In the past, we've just hoped that our billing did a good job and didn't really understand what was happening, and I love the level of accountability [with Athelas].” — Thomas Farnsworth, M.P.T